Raina SyiffaniS.Kes — Institut Kesehatan Indonesia, 2021
- Record
- Hospital administration — finance, claims, MCU
- Distinction
- Best Student (ARS) — 2018, 2019, 2020
- Based
- Cimahi, West Java, Indonesia
- On record since
- Oct 2021
- Languages
- Indonesian (native) · English (limited working)
Coordination trace — the hospital units her work has linked.Map
The note on file
Written for the record: where the qualification came from, what the work has covered, and the standing that came with it.
Hospital Administration graduate (S.Kes., Institut Kesehatan Indonesia, 2021) with nearly five years of administrative experience in healthcare: hospital finance administration, medical administration, medical check-up (MCU) coordination, BPJS claim processing, patient service, and healthcare marketing.
Best Student of the Hospital Administration Study Program (ARS) for three consecutive years (2018, 2019, 2020).
Skilled in daily and monthly reporting, revenue recapitulation, staff scheduling, and Microsoft Office, with organizational leadership experience as chairperson of the Hospital Administration Student Association (HIMARS).
Source of record: Raina Syiffani, S.Kes — her resume and its LinkedIn profile export. Nothing here is stated that the record does not carry.
Filed
- Degree
- Bachelor of Health (S.Kes.), Hospital AdministrationSeptember 2017 – September 2021
- Institution
- Institut Kesehatan Indonesia
- Distinction
- Best Student, ARS program — 2018, 2019, 2020three consecutive years
- On record
- October 2021 → presenthospital administration posts
- Languages
- Indonesian (Native) · English (Limited Working Proficiency)
What the work has equipped, and where it was used
The skills as filed, gathered into the jobs they belong to. Each group carries the entries further down the chart that prove it — select a group to read the evidence.
13 skills on file · 6 groups
Claims & insurance
National and private insurance claim files, start to settled.
- BPJS Claim Administration
- INA-CBG's Application
Evidence on file
All skills on file
- BPJS Claim Administration
- INA-CBG's Application
- Medical Administration
- Medical Check-Up (MCU) Administration
- Healthcare
- Revenue Recapitulation and Reporting
- Microsoft Office
- Patient Service and Coordination
- Telephone Reception
- Healthcare Product Marketing
- Administrative Staff Scheduling
- Time Management
- Organizational Leadership
Seven posts, and the units her work has linked
Every entry below is the record as filed: the title, the facility, the period it covers, and what the post actually handled. The map tracks the hospital units her work ran between — the insurers, the clinical units, and the operations behind them.
2019 → present · seven filed entries
Reading position lights the units linked between in Finance Administration. Select any unit to list the posts that ran through it.
Finance Administration
May 2023 – Present
Rumah Sakit Umum Kasih Bunda
Current post · Bandung, West Java, Indonesia
- Handle day-to-day hospital financial administration, including patient billing records, payment documentation, and data entry.
- Verify and reconcile payment and billing data, and follow up on discrepancies with the relevant hospital units.
- Prepare and file routine financial and administrative reports and supporting documents.
- Verify completeness of payment and claim documents for national health insurance (BPJS Kesehatan) and private insurance patients.
- Coordinate with hospital units to keep patient payment and administrative processes accurate and on schedule.
Units linkedPatient billing & payment · BPJS Kesehatan claims · Private insurance claims · Daily & monthly reporting
Customer Service Staff
February 2023 – April 2023 · 3 months
Howel and Co
Front line · Jakarta, Indonesia
- Handled customer inquiries, orders, and complaints through front-line and online service channels.
- Followed up unresolved cases with the responsible unit until closure.
- Processed service order administration and maintained customer data and daily service records.
Medical Administrator
October 2021 – February 2023 · 1 year 5 months
Naraya Medical Center
Coordinator — Admin DKI · Jakarta, Indonesia
- Coordinated the DKI Jakarta administrative team (Admin DKI coordinator).
- Prepared and owned daily and monthly operational reports.
- Compiled daily and monthly revenue recapitulations.
- Built and managed administrative staff work schedules.
- Administered corporate and walk-in Medical Check-Up (MCU) clients.
- Handled inbound telephone inquiries from patients and corporate clients.
- Served patients visiting the clinic.
- Issued Medical Check-Up (MCU) and laboratory results.
Units linkedMCU — corporate & walk-in · MCU & laboratory results · Patient service & clinic · Corporate & facility partners · Daily & monthly reporting · Revenue recapitulation · Administrative staff schedules
Student Internship – Hospital Administration
April 2021 – July 2021 · 4 months
Rumah Sakit Kasih Insani
Hospital placement · North Cikarang, West Java, Indonesia
- Entered BPJS claim patient data into the INA-CBG's application.
- Prepared documents for BPJS claim requirements.
- Checked the completeness of BPJS claim files.
- Learned pharmacy drug storage procedures and counted drug stock.
- Studied drug procurement management in the pharmacy.
- Studied patient communication on hospital complaints and suggestions.
- Studied hospital marketing to corporate partners.
- Studied issues on the hospital information system (SIM RS) network.
Units linkedBPJS Kesehatan claims · INA-CBG's application · Pharmacy stock & procurement
Marketing Staff
January 2021 – May 2021 · 5 months
Konsultan 7RASA
Healthcare marketing · Jakarta, Indonesia
- Marketed products to healthcare facilities, including hospitals and clinics.
- Offered partnership proposals for medical device procurement and medical device calibration.
- Produced daily and weekly marketing reports.
- Updated company products on social media.
Units linkedCorporate & facility partners
Ketua Umum (Chairperson)
February 2020 – February 2021 · 1 year 1 month
Himpunan Mahasiswa Administrasi Rumah Sakit (HIMARS), Institut Kesehatan Indonesia
Student association · Jakarta, Indonesia
- Applied the POACE management cycle (planning, organizing, actuating, controlling, evaluating) to every activity.
- Authored the 2020 HIMARS IKI bylaws (AD/ART).
- Ran weekly and monthly meetings.
- Reported directly to the supervising lecturer and the Head of the Hospital Administration (ARS) Study Program.
Science Teacher
2019
Era Galaksi Course
Teaching · Jakarta, Indonesia
- Taught Biology and Mathematics to secondary school students.
Languages, as recorded
Both levels are read against the proficiency scale the profile export itself uses, so nothing is rounded up.
Indonesian
Native5 of 5
- Elementary proficiency
- Limited working proficiency
- Professional working proficiency
- Full professional proficiency
- Native or bilingual proficiency
English
Limited Working Proficiency2 of 5
- Elementary proficiency
- Limited working proficiency
- Professional working proficiency
- Full professional proficiency
- Native or bilingual proficiency
Where the qualification was earned
Bachelor of Health (S.Kes.), Hospital Administration
Institut Kesehatan Indonesia
Hospitality Administration/Management
September 2017 – September 2021
Senior High School, Science (IPA)
SMAN 15 Jakarta
July 2014 – May 2017
Three consecutive years at the top of the programme
The Best Student, Hospital Administration Study Program (ARS) — Institut Kesehatan Indonesia.
2018
Best Student · ARS
2019
Best Student · ARS
2020
Best Student · ARS
3 consecutive awards · Institut Kesehatan Indonesia · Hospital Administration (ARS) study programme
Reach Raina directly — the record is hers to discuss
Raina Syiffani, S.Kes — Hospital Administration Professional|Cimahi, West Java, Indonesia
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